Terms & Conditions

Welcome to MRE International! These Terms and Conditions govern your use of our online store located at www.mre-international.com (“Website”). By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, please refrain from using our Website.

  1. General

1.1 MRE International is an online store that offers a variety of products for sale in South Africa. Email contact at info@venske.co.za (“we,” “us,” or “our”).

1.2 By placing an order through our Website, you confirm that you are legally capable of entering into binding contracts and that you are at least 18 years old. If you are under the age of 18, you may only use our Website with the involvement and consent of a parent or guardian.

1.3 We reserve the right to update, modify, or replace any part of these Terms and Conditions at our sole discretion. It is your responsibility to review these Terms and Conditions periodically for changes. Your continued use of the Website following the posting of any changes constitutes acceptance of those changes.

  1. Products and Orders

2.1 The products displayed on our Website are subject to availability. We make every effort to ensure that the product information, pricing, and availability are accurate and up to date. However, errors may occur, and we reserve the right to cancel or refuse any order if any information on the Website is inaccurate, including after you have placed an order.

2.2 By placing an order, you make an offer to purchase the products selected at the prices indicated, including any applicable taxes and shipping fees. We reserve the right to accept or reject your offer at our discretion.

2.3 Once your order is placed, you will receive an order confirmation email. This email serves as acknowledgment that we have received your order. However, it does not constitute acceptance of your order, which is subject to our review and approval.

2.4 We reserve the right to limit the quantity of products purchased per customer or per order.

  1. Pricing and Payment

3.1 The prices displayed on our Website are in South African Rand (ZAR) and are subject to change without notice. The prices applicable to your order are those in effect at the time of purchase.

3.2 Payment for your order can be made through the available payment methods provided on the Website. We use secure payment gateways to ensure the confidentiality and security of your payment information.

3.3 You agree to provide accurate and complete payment information when placing an order. By providing your payment details, you confirm that you are authorized to use the selected payment method.

  1. Shipping and Delivery

4.1 Shipping fees and delivery times may vary depending on the shipping address and the selected shipping method. Additional fees may apply for expedited shipping or certain remote areas.

4.2 We strive to fulfill and deliver your order in a timely manner. However, we are not responsible for delays or failures in delivery caused by circumstances beyond our control, such as strikes, natural disasters, or transportation disruptions.

4.3 Risk of loss or damage to the products transfers to you upon delivery. Please inspect the products upon receipt and report any damages or discrepancies to us within 48 hours.

  1. Returns and Refunds

5.1 We want you to be satisfied with your purchase. If you are not entirely happy with your order, please contact us within 10 days of receiving the products to request a return or exchange.

5.2 Returned products must be unused, in their original packaging, and in the same condition as when received. You are responsible for the shipping costs associated with the return, unless the return is due to an error on our part.

5.3 Refunds will be processed within a reasonable time after we receive the returned products. We reserve the right to refuse a refund if the returned products do not meet the conditions outlined in Section 5.2.

  1. Intellectual Property

6.1 All content and materials available on the Website, including but not limited to text, graphics, logos, images, and software, are the property of Venske (Pty) Ltd. or its licensors and are protected by intellectual property laws.

6.2 You may not reproduce, modify, distribute, or publicly display any content from our Website without our prior written consent.

  1. Limitation of Liability

7.1 To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of the Website or the products purchased.

7.2 We make no warranties or representations regarding the accuracy, completeness, or reliability of the information or content on the Website.

  1. Governing Law and Jurisdiction

8.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of South Africa.

8.2 Any dispute arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of South Africa.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at info@venske.co.za.